Instapaper Service Fully Restored

After suffering from an extended outage on Wednesday, February 9 at 12:30PM PT through Thursday, February 10 at 7:30PM PT, we brought the Instapaper service back up with limited access to archives as a short-term solution while we worked to restore the service completely.

Today at 1AM PT we completely restored the Instapaper service, including access to all archives. We performed the restoration without losing any of your older articles, changes made to more recent articles or articles saved after recovering from the outage.

We apologize for the extended downtime and the time it took to regain access to your complete archives. Instapaper has operated as a high availability service over the last nine years without many hiccups. The root cause of this outage was both difficult to predict and prevent, and the nature of the outage is extremely rare and unlikely to recur. We appreciate your patience during this time.

We’d like to thank the Pinterest Site Reliability Engineering team for guiding us through the recovery, and the Amazon Relational Database Service team for working with us throughout the weekend to dramatically expedite the recovery process.

Lastly, if you’re interested in a more detailed overview of the issue that caused the outage and our process to recover the service, you can learn more on our Engineering Blog.

– Instapaper Team